A Japanese restaurant has denied charging Twitch streamer Lacy $12,000 after his viewers hijacked its ordering system and flooded the kitchen with prank food orders.
On October 28, Lacy was livestreaming from Japan with his girlfriend Darla Claire when he accidentally exposed a QR code used to order food at their table.
Viewers quickly took advantage, placing thousands of dollars worth of orders without the streamer’s permission.
Lacy claimed the bill eventually reached 1.6 million yen, telling his audience he had paid almost $12,000 for food he never wanted.
“So that poor restaurant just had to cook 1.5 million yen worth of food,” he complained, adding that he told staff to distribute the unwanted meals to other families.
However, the restaurant has now responded, and its version of events is quite different.
Japanese restaurant disputes Lacy’s $12,000 bill
In an Instagram response shared on X by ‘LillianneMoo’, Zauo Shibuya confirmed that third parties had placed unauthorized orders but denied making customers pay for food they hadn’t ordered.
According to the translated statement, staff check orders with customers and only charge them for items they actually consumed.
“Of course, we don’t charge customers anything for such items,” the restaurant explained.
The restaurant also addressed claims that its kitchen had prepared an enormous amount of food before realizing what was happening.
Staff admitted they initially struggled to identify the prank orders and had already cooked some dishes. However, they said some unwanted items were discarded after confirming customers hadn’t ordered them.
“Initially, we couldn’t tell that it was a prank order, and we cooked some items, but we discarded some items without offering them because the customer confirmed that they hadn’t ordered them,” they said.
The restaurant also pushed back against criticism surrounding the incident, saying some accusations were inaccurate.
“There are criticisms about this matter that are not true or based on misunderstanding, but we hope that everyone understands the correct factual relationship,” it added.
The clarification directly contradicts Lacy’s claim that he paid $12,000 for the prank orders, although the restaurant hasn’t disclosed exactly how much he paid for his actual meal.
It’s not Lacy’s first food-related livestream controversy, either. Earlier in 2026, the streamer staged a DoorDash firing after making deliveries using a viewer’s account.
This time, though, it appears the biggest bill of his Japan trip may have been the one he never had to pay.
